Jan 2000

Feb 2000

Mar 2000

Apr 2000

May 2000

Jun 2000

Jul 2000

Aug 2000

Sep 2000

Oct 2000

Nov 2000

Dec 2000

1 Jan - eBay was down on Friday for about an hour between 1030 and 1130 PT due to QUOTE Performance Issues ENDQUOTE . Though they were back up at 0300 PT on 1 Jan, after their unregular scheduled outage, reports of intermittent outages have surfaced from around 1200 PT until 1730 PT. eBay has not posted acknowledgment of these hiccups on the announcement board.

5 Jan - eBay went down at approx 2145 PT and due to the backup system was back up by 2232 PT. No auction extensions, but you could try to request FVFs for the items closing during or right after this outage.

6 Jan - eBay International, particularly the AU and UK sites went down at approx 0015 PT and continued to be unavailable until approximately 0355 PT.
1. eBay.com users could still view and bid on items listed on the Australia and the United Kingdom sites, any user trying to access items through the AU or UK site was unable to do so.
2. Though the Outage Policy states that items scheduled to end during hard outages lasting more than two hours will be automatically extended by 24 hours, in this particular case, although the items were unavailable from the AU and UK sites, they were still available and able to receive bids from the eBay.com site. Extending the auctions would have led to confusion with last-minute bidders on the eBay.com site. eBay will not extend affected auctions in this case.
3. For items listed solely on the AU site or the UK site that were scheduled to end while items on these sites were inaccessible, they will refund all associated fees, including Bold, Featured and Final Value Fees (FVFs).
4. Refunds will be given under the following conditions: FOR AUSTRALIA If you listed your item only on the AU site and your item was scheduled to end between 00:15 PST and 03:45 PST on Thur 6 Jan.

FOR UNITED KINGDOM
If you listed your item only on the UK site and your item was scheduled to end between 00:15 PST and 03:45 PST on Thur 6Jan.

They ask that you do NOT email eBay with a credit request. eBay will automatically credit these fees to your account. These credits will not appear immediately on your account status but should appear on your next invoice. So TAG advises that you carefully note any credits you feel are due, and compare that with your next statement.

At 1305 eBay posted a message about difficulties with descriptions not loading on some items ending between 1800 PT on Fri 31 Dec1999 and 2000 PT on Sun 2 Jan 2000, which prevents their descriptions from showing up. They say this is not a Y2K-related problem. This message is a bit confusing, and we wonder if they meant the items were LISTED between the times and dates given. TAG recommends that if you had auctions affected by this problem, that you file for a refund of listing and FVFs.

eBay is conducting its regularly scheduled maintenance from 0100 PT to 0500 PT on Fri 7 Jan 2000. http://www2.ebay.com/aw/announce.shtml In another interesting phenomenon, eBay has INCREASED its current listings by almost 900,000 in a 10 days. Since there is no sales data made available by eBay, it is pure speculation as to how this could occur. One way would be for sales to have dropped drastically, and listings to remain about the same. The low of 2.345 mil was on 28 Dec.

8 Jan - Though ebaY has promised this page would be fixed, after four months the preference selection page is still out of order http://pages.ebay.com/services/myebay/optin-login.html .

13 Jan - eBay will be offline for regular scheduled maintenance Fri morning, 14 Jan between 01:00 PST and 05:00 PT

16 Jan - eBay is conducting an Unregularly scheduled maintenance on Mon 17Jan from 0100 ­ 0300 PT. They are going to keep the site UP during this maintenance, but are cautioning that it might cause slowness of access though they don't anticipate any performance issues. They did experience performance issues with search being very slow for about an hour from approx 2000 to 2100 PT. http://www2.ebay.com/aw/announce.shtml

22 Jan - eBay has had site problems all day. Starting at around 0500 PT 22 Jan, problems developed with description search, then at around 1600, access problems started. It appears that all these difficulties were cleared up by around 1830 PT. So some or all of eBay was not working properly for 13 hours today. http://www2.ebay.com/aw/announce.shtml

24 Jan - eBay has had more site problems. Starting at around 1930 PT 23 Jan, problems developed with slowness, particularly with listings, which they felt they had fixed as of approx 0745 on 24 Jan. At approx 1942 on the 24th, the site had a complete outage for approx 15 minutes.

29 Jan - eBay has another UNregularly scheduled outage for maintenance on Sunday 30 Jan, 01:00 PT and 02:00 PT . There is no mention of auction extensions. In TAGs opinion, given the frequency of unregularly scheduled outages,which eBay usually start at 01:00 PT, we recommend that you no longer list items between 01:00 PT and 03:00 PT on ANY day. If there is an unregularly scheduled outage for longer than that, auctions will be extended by eBay, less that that, you have a chance of losing out on the last couple of hours, which can be very important due to last minute, auction frenzy, and snipe bidders. End of auction notices are running approx 12 hours late eBay was down around 8pm Fri (first report 11:12) for 15 to 20 minutes, and has had intermittent glitches on and off on Saturday 29 Jan. One complete but very short lived outage occurred at 15:20 eBay.

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