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TAGnotes Tue 12 Dec 2000 Vol 2 Number 172 Issue 254

The Auction Guild Notes for Tues 12 Dec 2000
SMOOTHSALE PRESENTS a special offer for TAGnotes
subscribers. Sign up as a SmoothSale Merchant and use this
special TAG link and receive a $10.00 bonus.
For more details http://www.smoothsale.com/incentiveTerms.html
This offer is good now through 31 December.
Charter membership closes 31 December at 23:59 PT.
Lock in 1.5% commission rates.
The main TAG email server has been partially restored. We can now
receive email at ta-@theauctionguild.com If you sent email to the
tag or tagnotes email addys from 5-11 December, we did not receive it,
so please resend it.

Support TAGnotes - get two of your friends or associates to subscribe.
If you have any comments, questions, information, ideas or
suggestions please email us at ta-@theauctionguild.com
There have been intermittent problems reported by users with the
Buy It Now feature, with the button on the bottom of the page not
working. This problem appears to be more frequent with users
of WebTV. Buy It Now information
Buy It Now seller tutorial

ebaY ran well for most of 11 Dec. ebaY picture services went down
during the evening hours on 11 Dec. ebaY reported on 12 Dec at
00:16:06 PT that users were receiving error messages when
uploading their to ebaY picture services. This was reported fixed
at 23:00 PT. ebaY had a short outage at 19:17:53PT that lasted for
approx 4 minutes. At 20:34:59 ebaY posted that they were going
to take the site down for emergency maintenance on Wed 13 Dec
from 00:30 PT to 00:45 PT.

We have been asked by some subscribers to list the ongoing ebaY
problems and limited or disabled features.
1. My ebaY only shows the first 600 items on a sellers list instead
of all items. 2. Completed search only shows 15 days (we have
been waiting nearly two years for its promised return to 30 days).
3. Item indexing is slow on title search approx 2 to 4 hours, and
very slow on description search 24 to 36+ hours. 4. Revised items never
get indexed to search. 5. Search results show up in various garbled
forms, particularly on the second and subsequent pages of search
results. 6. The Sport section intermittently causes items to show up on
seller search as closed, even though they are still running. 7. Bids
are not updated on search results, often for the life of the auction, so
items in search results might appear to have no bids, despite the fact
that they have several bids. 8. When relisting payment information
disappears on relist, requiring a revision to the listing. 9. Mister
Lister is intermittently down.
10. Auctions missing from sellers lists and seller search requiring a
reset of the sellers list by ebaY support. In TAG's opinion numbers 3,
6, 7, and 10 could be cause to request refunds on a case by case basis,
depending on the circumstances, and the ultimate effect they had on a
particular auction.

TAG strongly recommends that anyone who feels their auctions were
negatively impacted by any of these problems apply for credit. Request
listing, special feature and Final Value Fees. Go to the form at
Send -
* The item number(s) of the ended auction(s)
* The specific fee(s) charged for them
* Your seller's email address or User ID
* The phrase, GIVE CREDIT in the Subject line
This can also be accessed from
TAG can't emphasize enough that sellers should not take NO for an
answer. In the face of inconsistency on ebaYs part, persistence pays.

ebaY has a Visa Gift Card. The card is embossed with the recipient's
name and can be used to pay for Visa purchases on ebaY or anywhere
Visa is accepted. ebaY will send the card directly to you or to your
recipient, along with a personalized holiday greeting. For more info
go to https://ebaygiftcard.moneyzap.com/giftcard.asp

ebaY today announced an agreement with RealCommunities to license
its software to ebaY. The software facilitates individual ebaY members
to easily locate and engage other ebaY members online to mentor them and
teach them to use ebaY. To read the press release go to

5.89 Mil auctions less the number increase for double category listings.
* * * * *
Yahoo Auctions US only Pay Direct contest runs through 11 Feb 01.

Yahoo Pay Direct can be used anywhere on the net to send and
receive money in the US. It is currently free, but may charge fees
in the future. There are also plans to make it available
PayDirect Contact info
8AM-6PM PT 7 days a week 408-731-3335
3400 Central Expressway, Santa Clara, CA 95051
Yahoo site map.
Current Auctions approx 2.83 Mil actual count
* * * * *
Amazon Amazon
* * * * *
SmoothSale is offering a shipping reimbursement program through
29 December. To sign up go to
* * * * *
FedEx is probably not for everyone for shipping, but be sure to
check out the new FedEx Ground and FedEx home (formerly RPS) shipping
prices. They are about the best in the industry for heavier packages,
running about half what a comprable UPS ground package would cost.

* * * * *
Pitney Bowes ClickStamp is offering free 30 day usage, then $1.49 per
month regardless of postage usage, and up to a $50. refund on the one
cent increase of first class postage.
* * * * *
Third Party Banking Systems article
* * * * *
OAUA has a chart comparing the various online payment systems.
This was compiled 30 Nov 2000.
The OAUA has many features for OAI/OTI participants, from a
code of ethics to live chat with the movers and shakers in the industry.
Join today! http:// www.oaua.com
If you would like an Auction House or Service Provider added to
this list, please email us at tagn-@theauctionguild.com
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