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TAGnotes Wed 29 Aug 2001 Vol 3 Number 93 Issue 354

The Auction Guild Notes for Wed 29 Aug 2001
For Hot Deals on women's clothing, visit "Coco's Closet", My Deals page
on UpperBid.com:
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On 28 Aug at 09:23:09 PT users reported problems accessing ebaY. Some
could not access at all unless they came through an aliased site such
as Safeweb.Com. At 10:12:01 PT view items was down, though some
co-brands were working intermittently for some users. The seller search
page was also not working.   At 10:23:04 PT ebaY posted that some users
were having difficulty accessing some ebaY functions.   At 10:37:47 PT
ebaY stated that the problems occurred from 10:00 PT to 10:30 PT.   
Users continued to report problems through 10:54:28 PT. At 15:06:08 PT
sellers again reported intermittent problems that got worse over time
with most functions inoperable at 17:35:16 PT. At 18:14:22 PT ebaY
announced that some members had problems when viewing items or accessing
completed items between 17:25 PT and 17:45 PT. Users reported completed
search back at 18:01:27 PT.

ebaY is taking the site down for regularly scheduled maintenance from
01:00 PT until 03:00 PT on Fri 31 Aug. Billpoint will also be down
during that time frame.

Users reported that their auctions are disappearing from the seller's
list one or two days before the auctions end. This appears to be
happening on revised auctions when a seller makes the duration of the
auction longer than in the original listing. ebaY now permits sellers
to revise the length of an auction, but until they fix this problem, it
is not a good idea to use this feature. Though the auctions are still
running they only show up on the completed auctions list.

TO REQUEST REFUNDS from ebaY go to
Don’t take no for an answer; keep requesting until you get them.

Pink Quote of the Day, sent to some ebaY members on 28 Aug,
"Dear xxxxxxxxxxx,
We wanted to remind you that your free trial to Basisabonnement EBay
Winkels - Hobby's en vrije tijd is scheduled to expire on Sep-01-01 and
your account will begin a monthly paid subscription the following day.
If you wish to continue to subscribe, DO NOTHING and we will bill your
eBay account a flat fee of $9.95 per month.

Simply stated, Basisabonnement EBay Winkels - Hobby's en vrije tijd is a
powerful tool that helps you sell easier and faster. You can:
* List multiple items at once instantly
* Track all of your auction activity
* Automate many time-consuming tasks
You can learn more about Basisabonnement EBay Winkels - Hobby's en vrije
tijd and related products at:

If, however, you have decided to discontinue your subscription to
Basisabonnement EBay Winkels - Hobby's en vrije tijd you may unsubscribe
before Sep-01-01 and there will be no subscription charges to your

Thank you for trying Basisabonnement EBay Winkels - Hobby's en vrije
Regards, eBay"

This was sent by users to Safe Harbor, as it was SPAM, and also made no
sense at all, and Safe Harbor answered, "Thank you for contacting us
with your concerns about this notice you received from us recently. You
along with other eBay Store owners have been sent this email notice
regarding a subscription that is about to expire. This appears to have
been incorrectly sent out, and you may disregard it at this time. We
have notified our engineering staff about this situation, and they are
looking into why this occurred to correct it quickly. We appreciate your
understanding as we take the steps to correct this situation." ebaY
also posted on 29 Aug at 13:23:03 PT that, "Some members have received
an email informing them that their free subscription period to eBay
Stores is about to expire, and that eBay will begin billing the monthly
subscription fee of $9.95 beginning September 1st. This message was sent
in error. The monthly Store subscription fee and fixed price insertion
fee will be waived for Store sellers until October 1st, because we are
continuing our free promotion period for an additional month. If you
have received this email, please disregard it." TAG wonders just what
it is those folks smoke and drink in ebaYville. So much for ebaY's NO
SPAM policy. We wonder who sent it out and how this happened.

ebaY has several educational "How-To" tours. These voice-guided five to
seven minute tours have a step-by-step tutorial on the process of
buying, selling, safety, using My ebaY etc. Tours can be found at

ebaY is changing their sign in process. Once a user enters their User
ID and password from http://cgi3.ebay.com/aw-cgi/eBayISAPI.dll?SignIn ,
users should be able to perform the vast majority of activities on ebaY
without signing in again. For security, ebaY will continue to require a
password every time a user signs in for activities that involve personal
or financial information.   ebaY will also change the sign in
preferences in the My ebaY preferences/set-up tab. Users will no longer
have the option of which activities they want auto sign in for. Once
users sign in they will be signed in for
*Using My ebaY
*Changing account information
*Managing items
*Leaving Feedback
*Using chat boards
*All other activities (includes Email Me, looking up other user's
information, etc.)
Users can still choose to sign in or not for
*See email addresses when viewing User IDs -- if you are involved in a
Sign Out is on the upper right corner of the ebaY pages to expire
password and end the ebaY session.

Community overview board –
ebaY news board - http://pages.ebay.com/community/news/index.html

ebaY categories with the category number

ebaY contact information including analog mail and email addresses and
phone numbers, regular and toll free, refund info and insider trading
info etc can be found at

5.36 million auctions inflated by 5.2% (double listing percentage
checked 29Aug01) yielding 5.1 mil auctions On 28Aug01 ebaY has Approx
4.79 million listings.
* * * * *
Amazon Auctions, zShops and Marketplace is changing its billing for Pro
Merchant Subscriptions, and any other miscellaneous charges. Amazon
will assess all charges against sellers' payments account balance; a
seller's credit card will be charged only if the fee exceeds that
seller's available balance.

Billing History from previous account cycles will remain accessible
through the "Billing Archive" link on the Seller Account pages. Recent
transaction activity can be viewed using the "Your Payments
Transactions" link as before and viewing your Payments account summary;
clicking on the dollar amount of a particular charge will display the
details for that charge.   Confirmation e-mail and other account
functions will remain the same.
Announcement Board

User to User boards

Amazon live telephone customer service 16 hours a day
Toll-free in U.S. and Canada: (800)201-7575
* * * * *
eHammer has FREE LISTING days 30 Aug through 1 Sep. eHammer will waive
all standard listing fees. Normal FVFs will apply as will special
feature fees.

eHammer has added a Bulk Upload function. To get to it, click on "My
Info", click on "Bulk Upload" and follow the instructions.

eHammer lets you link to your website from each listing, one free
relist of any unsold auction, free reserve option, subscription options,
pay one flat fee. No listing fees or commissions, and free Image upload
to eHammer servers, for your eHammer auctions.    http://www.ehammer.com
* * * * *
AuctionWatch (AW) has closed down threads where users discuss eHammer,
and the success they are having there. TAG wonders where AW sees the
competitive threat coming from, but maybe any site that has any success
is too threatening to AW's 800 pound gorilla bed partner - ebaY.
* * * * *
Carnaby.Com does not currently charge a listing fee, but does charge
final value and special feature fees. The fee schedule can be found at

Carnaby offers cash or credit rebates to volume sellers. the minimum
gross sales level is $2,000 a month, which qualifies for a 3% discount.
More info about the program can be found at

Carnaby also has something they call their cash cow program where users
can earn points they browse, list or buy items on the site. For details
go to

Carnaby also has an interesting downloadable tool that allows sellers to
move auctions that closed on other sites to Carnaby. There are also
customization and management features to this tool. It is only
available to those using a PC platform with Windows

Carnaby.com, Inc., located at 460 E. Semoran Boulevard, Suite 200,
Casselberry, Florida 32707 http://www.carnaby.com
* * * * *
Western Union, large ticket items and Fraud editorial on the TAG website
* * * * *
Online Auction Users Association elections are HERE - ALL MEMBERS need
to take a few minutes of their time and VOTE!!!
There are 6 candidates running for 4 seats. You can vote for up to 4
candidates. Read about the candidates here:
And then vote here: http://www.auctionusers.org/vote/

There are many interesting conversations, board candidate interviews and
other information regarding the election, and OAUA issues, on the OAUA


OAUA has put together discount packages for their members for auction
management services.    http://www.auctionusers.org/discounts-am.shtml

OAUA has posted a forum for their upcoming Annual Meeting and Board
Elections. Make a difference in the OAI/OTI, join, and participate

Interested in volunteering and serving the Online Auction Community?
Check out http://www.auctionusers.org/volunteerop.shtml

Live Chat
Thur 30 Aug 7 - 8 p.m. EST - OAUA Board Meeting
Thur 30 Aug - 9 p.m. EST - OAUA Chat - Topic - Chat with Ruby Lane -
Host Karen
Thur 6 Sep - OAUA Annual General Meeting, more information to follow
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