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TAGnotes Sat 11 Aug 2001 Vol 3 Number 88 Issue 349

The Auction Guild Notes for Sat 11 Aug 2001
$Buck98 on eBay. No reserve. $1.98 opening bid auctions.
Next event Aug 14 http://members.ebay.com/aboutme/$buck98/
             * * * * * * * * * * * * * * * * * * * * * * * * *
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$$$$$$$$ FREE LISTING DAY $$$$$$$$
There will be a free listing day on ebaY Canada Sunday 12 August
0112:00:01AM ET and 11:59:59 PM ET. Listing fees are free if you list
on the ebaY Canada site and the ebaY.ca Motors site. In addition to
items listed on the Canadian site, for items to show up on the US site
and/or internationally you must indicate so on your auction in the 'post
to' box on the listing form.
On 8 Aug users reported problems with wildcard searches. Mae-@ebay.com
posted at 14:18 PT that ebaY was aware of the problems many were
experiencing with search, and that they were working on it. Though this
problem had been occurring intermittently for several days, and occurred
continually throughout the day on the 8th, ebaY never posted about this
in the SAB. At 14:59:57 PT users noted that cgi 5 was intermittently

On 9 Aug at 06:30:44 PT users noted that their daily status emails from
ebaY were arriving in German. At 15:24:12 PT ebaY posted that their pic
services were once again down from 13:50 PT until 14:50 PT. Since
images are a critical function, TAG always recommends requesting refunds
for auctions ending during image outages. At 15:29:15 PT ebaY posted
that they would issue credits to sellers for the image outages on Tues 7
Aug from 12:45 PT until 20:45 PT. ebaY will credit certain fees for
listings that used ebaY picture services and ended during, or within one
hour of the end of the outage. ebaY will automatically credit insertion
fees and ebaY pic services fees.

Though ebaY's current outage policy does not cover such situations, they
will evaluate a revision of their outage policy and post it to the site
in the near future. ebaY requests that sellers do not email Customer
Support for these credits. They will be automatically applied to your
ebaY account, and should be reflected on accounts within ten (10)
business days. TAG recommends you check your accounts for accuracy.

At 15:54:07 PT ebaY posted that their discussion boards were once again
down. ebaY has had chronic problems and several emergency maintenance
periods, since they switched over to the liveworld boards. Though the
liveworld boards are an improvement over the remarq boards, they are
still not quite up to snuff. At 16:49:37 PT ebaY noted that the boards
were down between 15:40 PT and 16:26 PT while Liveworld performed
emergency maintenance to correct the problems.

10 Aug at 04:44:44 users reported problems with the cgi server pools.
On transitioning from cgi5 to cgi, after submitting a new item, and
going to the view item page, users received the error message "This
function is currently unavailable" This was also happening with cgi 6
revise an item. These problems continued to be reported until 12:23:42
PT. At 09:56:16 PT ebaY posted that the Live Auctions site was not
displaying catalogs. Go to    

Buyers can access the "view live" and "bid now" buttons from there. At
11:08:25 P ebaY posted that the catalogs were down from 08:30 PT to
10:35 PT.   At 11:44:52 PT the discussion boards were once again down.
At 2:12:37 PT they updated the SAB to reflect that the discussion boards
were down 11:30 PT and 12:00 PT while Liveworld performed emergency
maintenance to correct problems with the boards.

11 Aug 01 at 11:45:56 PT users reported relist down through 12:02:34.   
At 14:20:56 PT users reported search intermittently down.

TO REQUEST REFUNDS from ebaY go to
Don’t take no for an answer; keep requesting until you get them.

ebaY personal offer is available on the ebaY core site. The reserve
price option is currently available only on the ebaY Motors site.   

ebaY users have been complaining for the past four days about the
placement and size of the PERSONAL OFFER Banner Ad appearing on the My
ebaY Selling Page. This banner can distort the My ebaY page causing
download problems and format problems. Email input to sugg-@ebay.com

ebaY has changed the categories. To provide input or feedback go to

-COMPUTERS Printers and supplies are now together, and supplies are
listed by brand.
-CONSUMER ELECTRONICS ebaY combined Home Audio and TV, Video &
Camcorders into the new Home Audio & Video category, with all the
accessories in one.
-MUSIC ebaY has extended the categories under Musical Instruments and
have also been expanded to include the Brass, Keyboard, String, and
Woodwind categories and new outbreaks.
-SPORTS Equestrian Equipment has moved from Everything Else to Sporting
Goods, and has new subcategories. Skaters will also find new categories
for trading Roller Skating, Inline Skating, and Skateboarding gear
-TOYS & HOBBIES has new Action Figures, Floral Supplies, Scrapbooking,
and Stamping.
-EVERYTHING ELSE/NEW CATEGORIES has Body Art, Memberships, or Religious

ebaY is holding a workshop on Mon 13 Aug, from 15:00 PT to 19:00 PT -
Workshop Title: "Expert User Workshop: So you think you want to start an
eBay business..."

ebaY has changed the current Mister Lister, Seller's Assistant Basic,
and Seller's Assistant Pro discussion boards. Tools - Mister Lister
Tools - SA Basic http://servlet.ebay.com/ForumController?dest=
Tools - SA Pro http://servlet.ebay.com/ForumController?dest=

BidBay fights back. ebaY has filed suit, but BidBay is not ready to
give in yet.

The endless problems with ebaY picture services continue. Decline the
ActiveX control if asked and choose to opt to not use ebaY picture
services. Bypass the process altogether by going to
This takes you to a listing page that skips over the ebaY image hosting.
Another route you can try is
And another subscriber provided alternative is to simply ignore the java
request and leave the window open while listing. You should be able to
list items though the applet is neither accepted nor denied. For those
who cannot use the listing page without the picture-services option.
Once your listing is completed, deny the java program/ActiveX and close
that window.

Community overview board –
ebaY news board - http://pages.ebay.com/community/news/index.html

ebaY categories with the category number

ebaY contact information including analog mail and email addresses and
phone numbers, regular and toll free, refund info and insider trading
info etc can be found at
* * * * *
Amazon Auctions, zShops and Marketplace has new user boards. The new
boards link is at   
http://forums.prospero.com/am-sellconnect/messages/?msg .

Amazon live telephone customer service 16 hours a day
Toll-free in U.S. and Canada: (800)201-7575
* * * * *
Anonymizer.Com has added an anonimyzer button to their product line.
They have both free versions and a full service for $50 per year. The
free version of Anonymizer's tool does not permit browsers to visit
secure sites like a Hotmail e-mail account or online bank accounts. The
faster $50 pay version provides for secure site access, as well as ad
filtering and blocking functions. These are Windows compatible only. If
you use Mac, Netscape, Linux, AOL, or Opera you can still use their web
based services.
* * * * *
Online Auction Users Association elections are fast approaching. Run
for a board position!!!   For all details about how to run for the
board, to have input to the organization, and to be an influence for
good in the OAI/OTI, go to

The August newsletter is out and available at

OAUA has put together discount packages for their members for auction
management services.    http://www.auctionusers.org/discounts-am.shtml

OAUA has posted a forum for their upcoming Annual Meeting and Board
Elections. Make a difference in the OAI/OTI, join, and participate

Interested in volunteering and serving the Online Auction Community?
Check out http://www.auctionusers.org/volunteerop.shtml
Thur 16 Aug 7 - 8 p.m. EST - OAUA Board Meeting
Mon 20 Aug 9:30 p.m. EST - TRIVIA NIGHT with the TriviaMaster Steve
Thur 23 Aug 7 - 8 p.m. EST - OAUA Board Meeting
Thur 23 Aug 9 p.m. EST - OAUA Chat - Topic - OAUA Question and Answer
– Host - Karen
Thur 30 Aug 7 - 8 p.m. EST - OAUA Board Meeting
Thur 30 Aug - 9 p.m. EST - OAUA Chat - Topic - Chat with Ruby Lane -
Host Karen
Thur 6 Sep - OAUA Annual General Meeting, more information to follow
* * * * *
CODE RED VIRUS WARNING There appears to be problems resetting Cisco 6xx
modems per Quest's and Cisco's instructions. Go to this site for more
PLEASE NOTE: Many long links we post in TAGnotes must be
copy/pasted into your browsers URL/Address box in pieces, with no extra
spaces, to get them to work due to HTML limitations
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