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TAGnotes Sun 27 May 2001 Vol 3 Number 63 Issue 324

The Auction Guild Notes for Sun 27 May 2001
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On 26 May, the ebaY listing system was non-functional for the entire
day. Some users were able to do a limited amount of listing using
Internet Explorer or Mister Lister, but for most users, listing was
down. At 17:55:12 PT ebaY posted that Engineering resolved most
of the issues with ebaY picture services which were preventing
members from adding new images or relisting items. Some members
were still having problems. User reports were that more features
than pic services were not working.

On Sunday 27 May, problems continued, particularly with AOL and
ebaY pic services. For users on AOL, switching to another browser
such an IE or Opera, helped in some circumstances. For those having
problems with information disappearing when they use their back
button to correct a listing, go to this link for info on changing
settings so for when you use the back button
http://pages.ebay.com/sell/help.html#BackButton
Users continued to report problems with the auction listing page
and pic services throughout the day.

TO REQUEST REFUNDS from ebaY go to
http://www.auctionguild.com/generic.html?pid=33
Don't take no for an answer, keep requesting until you get them.

For sellers who feel they have not had adequate refunds, that ebaY is
restraining trade, defrauding sellers by not providing the services
paid for, or other situations not dealt with to your satisfaction,
you can file reports with The Attorney General of California and
also in your home state
http://caag.state.ca.us/piu/mailform.htm
The Better Business Bureau
http://www.bbbonline.com
The Federal Trade Commission
http://www.ftc.gov
The Office of Consumer Affair, US Department of Commerce
http://www.consumer.gov/sentinel/index.html
File Complaint
https://rn.ftc.gov/dod/wsolcq$.startup?Z_ORG_CODE=PU01
The FBI's Internet Fraud Units
http://www.nipc.gov/contact.htm#arrow,
National Fraud Information Center
http://www.fraud.org
eComplaints http://www.ecomplaints.com/

Article on ebaY and Half.Com combining
http://dailynews.yahoo.com/h/ap/20010525/tc/ebay_halfcom_3.html

TAG editorial on ebaY's links ban, and what you can do about it.
ebaY Cuts The Threads of The Web? FIGHT BACK!!!
http://www.auctionguild.com/generic.html?pid=57

Pink Quote of the Day at 12:51:03 PDT on 27 May Gwyneth@ebaY
first acknowledged that ebaY continued to have problems with their
pic services, though no post was on the SAB about it, "sorry that my
introduction to you has come during a rough time. I know many of
you are having problems with Picture Services; we can't quite seem
to get to the root of the problem." And then at 13:44:21 PT when
asked why it took 24+ hours to post the problems with listing on the
SAB, acknowledged that the new listing page had been rolled out
before it was ready, " Honestly? It wasn't supposed to roll out when
it did. I was told it had rolled, then rolled back. I went off to our
company meeting, and checked before I left...they said it wasn't
out. I came back (just on a whim) late around 7pm, and the boards
are on fire and Customer Support is screaming. So, I posted that
we rolled with it (without authorization) just so that you guys would
know what had happened. I didn't find out about the bugs until the
next day when I came in. That's what happened." To TAG the
answers appear straightforward, though still amount to no more
than excuses as there are no consequences to ebaY as a result of
these problems. Gwyneth stated she is new to ebaY, TAG wonders
how long her refreshing frankness will last.

Gifs you can Use page, has an ebaY compliant About Me page
button you can freely copy. We have even provided the HTML
code you need to add to your auction descriptions to make it a
clickable link. A lighter side GIF is now on the website
http://www.auctionguild.com/generic.html?pid=58

Announcement Board Marketing - (MAB)
http://www2.ebay.com/aw/marketing.shtml
Announcement Board Status (SAB)
http://www2.ebay.com/aw/announce.shtml

ebaY Contact Information, analog mail and email addresses and
phone numbers, regular and toll free, refund info and insider
trading info go to http://www.auctionguild.com/generic.html?pid=17

It appears that ebaY has frozen their auction numbers to cover up
the three day listing fiasco, as their numbers have not changed since
our count on 25 May. Even if you give ebaY a large benefit of the
doubt and say 25% of sellers could not list (TAG believes this to be
a much higher percentage, based on all the board activity on this
subject) the totals should have dropped at least 600,000, though closer
to 1.5 mil would be even more likely. Approx 5.15 mil auctions inflated
by approx 6% due to double listings yielding an actual count of approx
4.8 mil On 26 May 2000 ebaY had approx 4.57 mil auctions
* * * * *
Amazon Auctions, zShops and Marketplace
Announcement Board - http://amazon.remarq.com/list/16791839

Amazon live telephone customer service 16 hours a day Toll-free
in U.S. and Canada: (800)201-7575
http://auctions.amazon.com
* * * * *
Government online sales and auctions news articles and links
http://dailynews.yahoo.com/h/ap/20010527/tc/web_sites_list_1.html
http://dailynews.yahoo.com/h/ap/20010527/tc/government_e_sales_1.html
* * * * *
Yahoo Auctions
http://auctions.yahoo.com/
* * * * *
eHammer is holding free listing days on Monday, 28 May. They
will waive all standard listing fees on this day. The site is on East
Coast Time (ET) eHammer allows free links to your website from
every bid card, any unsold auction can be relisted once for free,
and the reserve option is free. eHammer is a site geared to antiques,
collectibles and artwork, and appears to have bidders.
We have heard from users that eHammer is not WebTV compatible.
Fees are at http://www.ehammer.com/rates.htm
http://www.ehammer.com
* * * * *
Sites to try -
Auction -
ZipBay - no fees, auto relist up to 1 Year
http://www.zipbay.com

2BidOnIt - no fees except on optional special feature fees
http://www.2bidonit.com/

Sell Your Item - Golds revisited - has listing, special feature and
final
value fees, but are currently not charging for listings.
http://www.sellyouritem.com/SellersFAQ.html#cost
You can import your Saved Auctions, Feedback and My Page from
Golds Auction, but not your account balances.
http://www.sellyouritem.com

Management tools
Zoovy - auction management and webstores, set up and monthly fees,
prices look high, currently offering 30 day free trial.
http://www.zoovy.com

Auction Helper - auction management tools - fees 1.50% of Gross
Merchandise Sales, with a minimum fee of 15 cents and a maximum
fee of 70 cents per transaction on sold items only, minimum $10.
monthly fee. 30 day free trial http://www.auctionhelper.com/

Auction Wizard - download auction management program , basic
ebaY only, 30 day free trial $35, Auction Wizard 2000 more
advanced, sites other than ebaY, 60 day free trial $75.00
http://www.standingwavesoftware.com/
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Free Image Hosting
http://b.postmypic.com/b.nsf/Post
http://www.geocities.com/auctionexaminer/Auctiontools.htm
http://www.auctionpix.co.uk/free.html
http://www.auctiontalk.com/imagehosting.asp
http://www.baypal.com/
http://www.boomspeed.com
http://www.freepichosting.com/
http://www.lycos.com/l/?1j
http://www.pichost.com
http://www.relevantsites.com/
http://www.storagepoint.com
http://www.tupics.com
http://www.zing.com

Free Sites for WebSite/Storefront and Customer List
http://www.signup.auctioninsights.com/cgi-bin/signup
http://www.hypermart.net/index.gsp
http://www.spree.com
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Online Auction Users Association
Interested in volunteering and serving the Online Auction Community?
Check out http://www.auctionusers.org/volunteerop.shtml
http://www.auctionusers.org
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Online Auction & Trading Site Co-op
Interested in an OAT Site Co-op?
Interested in getting involved?
Information on co-ops -
http://www.rurdev.usda.gov/rbs/pub/cir55/cir55rpt.htm
http://www.wisc.edu/uwcc/

More action on the co-op scene coming soon!
Go to http://www.auctionpie.com
They host live chats every Sunday night at 8:00PM EST

Vintage Items Co-Op info can be found at
http://www.ali-baba.org./ and
http://pages.zdnet.com/juststuff/vintmarket/
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***PLEASE NOTE: Many long links we post in TAGnotes must be
copy/pasted into your browsers URL/Address box in pieces, with no
extra spaces, to get them to work due to HTML limitations****
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If you would like an Auction House or Service Provider added to
this list, please email us at ta-@theauctionguild.com
Have any information for us? email us at ta-@theauctionguild.com
TAG Subscribers have often contributed to information reported on in
TAGnotes. Visit their auctions.
         TAGassist Contributors -
http://www.antique-central.com/welcome.html

http://www.esnipe.com/
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