| Back |
TAGnotes Sun 4 Feb 2001 Vol 3 Number 18 Issue 279 |
|
The
Auction Guild Notes for Sun 4 Feb 2001
************************************************************
***** VIRUS WARNING ***** There have been many report of
the SNOW WHITE HA HA HA virus running rampant between
ebaY users. As always, if you receive an email that is either
unidentified, or from someone you don't know, that has an attachment,
DELETE the email, do not open it. For more Virus information go to
http://www.mcafeeb2b.com/avert/virus-alerts/default.asp
http://www.cai.com/virusinfo/
Do you find TAGnotes useful? Please share this knowledge and get
an associate or two to sign up today. http://www.theauctionguild.com
Using TAGnotes for research or as a source document? Please
respect our copyright, and give credit where credit is due.
View the TAGnotes archives in a searchable format at
http://www.escribe.com/business/TAGnotes/
************************************************************
ebaY 2 Feb Outage Updated -
Users reported problems starting at 06:11:10 PT with difficulty posting
on the boards, and the site slowing to a crawl. At 06:15 PT cgi6 was
reported down. At 06:20:55 search and seller were reported down bringing
up a message on items that 'Archived Items Host items are currently
unavailable' and 'Archived Items Unavailable At This Time'. Completed
auctions were also gone, so users were unable to complete transactions
and leave feedback. At 06:32:28 PT ebaY posted that viewing ended items
was down. ebaY restored it at 06:46:31 PT.
Users reported search down again at 12:13:05 PT. ebaY reported
search down at 12:31:33 PT. An alternative route was available at
http://pages.ebay.com/search/items/search-old.html, or from
the
home page search box. It was also possible to access search if you
disabled javascript on your browser. They reported it fixed at
12:47:53 PT . Users reported search not working from 12:12 PT
until 13:39 PT. Users reported search not working again at
15:18:30 PT but the outage was short lived.
On 3 Feb users reported at 06:27:47 PT more search problems. At
07:48:08 PT users received "Network error Unable to read URL
from host cgi5.ebay.netscape.com: no response from server" and
at 07:34:01 PT cgi6 was also reported down. These problems all
appear to have disappeared by approx 08:00 PT.
TAG strongly recommends that anyone who feels their auctions were
negatively impacted by any of these problems apply for credit. Request
listing, special feature and Final Value Fees. Go to the form at
http://cgi3.ebay.com/aw-cgi/eBayISAPI.dll?
SendSupportEmailShow&subject=Credit%20--%20How%20can
%20I%20receive%20credit%20for%20insertion%20fees%3F%20
Send -
* The item number(s) of the ended auction(s)
* The specific fee(s) charged for them
* Your seller's email address or User ID
* The phrase, GIVE CREDIT in the Subject line
This can also be accessed from
http://pages.ebay.com/help/basics/select-support.html
Persist in the face of ebaYs NO. A different support person may
give you a different response. If you are sure you are not going
to get a refund, report ebaY to the FTC for taking your money
whilst not giving the paid for service.
http://www.ftc.gov/
In addition, since you are now paying for a 10 day auction, you
should apply for a refund anytime that 10 day auction is not
provided by ebaY. If refused refunds, report to the FTC.
Title search is currently running approx 3 hours behind, title and
description search is running approx 6 hours behind. To see
a pattern of lag times, demonstrating the time it takes from listing,
to the item showing up in search, go to
http://www.geocities.com/codclass/content/lag.html
TAG continues to get reports that the ongoing ebaY problems are
still affecting users. To review the list go to
http://www.auctionguild.com/generic.html?pid=32
TAG recommends that whenever ebaY users feel that ebaY or any other
for fee online service provider has not provided the service paid for,
and ebaY refuses to refund fees you file a complaint with the FTC. If
you have complaints about what you feel might be restraint of trade
policies, this would also be one appropriate place to file a complaint.
http://www.ftc.gov/
ebaY Contact Information, analog mail and email addresses and
phone numbers, regular and toll free.
http://www.auctionguild.com/generic.html?pid=17
Approx 5.55 mil auctions inflated by approx 6% due to double
category listings yielding 5.2 mil auctions
* * * * *
Yahoo Auction still does not have a clear refund policy posted on
their site. TAG still has no call back or email response.
http://user.auctions.yahoo.com/html/guidelines.html
Quick reference page
http://help.yahoo.com/help/us/auct/asell/asell-21.html
Yahoo announcement board
http://auctions.yahoo.com/phtml/auc/us/promo/announcements.html
Yahoo site map.
http://auctions.yahoo.com/phtml/auc/us/promo/sitemap.html
http://auctions.yahoo.com/
Yahoo Contact Information
http://www.auctionguild.com/generic.html?pid=38
Current Auctions approx 800,939 calculated formula total a drop of
2.03 mil auctions since the high of 2.83 mil on 9 Jan, a 72% loss.
Last free relisting ends 10 Feb for 10 day auctions and 22 Feb for 14
day auction. 31 Jan counts 865373 by
http://www.dtmagazine.com/auctioncounts.html
http://list.auctions.yahoo.com/
* * * * *
Amazon Auctions, zShops and Marketplace
Amazon now has a Seller Announcements board, though the information
posted on it is not comprehensive.
http://amazon.remarq.com/read/16791839/q_ahqKZbwyrMAAABh
Amazon has restored live telephone customer service to 16 hours
a day. http://auctions.amazon.com
* * * * *
An Online Auction Industry CoOperative Auction and Trading Site?
There has been talk of an OAI/OTI Co-Operative for at least a couple
of years. It appears that there are now enough voices expressing
interest that a few groups are taking a serious look at the feasibility
of such a venture. Interested in getting involved?
Start here with the wheel already well invented
Information on co-ops -
Primer-
www.cooperative.org/dates.cfm
How to Start
www.cooperative.org/getstart.cfm
Want to put your two cents in? Online Auction co-op Discussions
http://pub16.ezboard.com/fauctionopinionauctionopinion.show
Message?topicID=77.topic
http://pub51.ezboard.com/bletsbuildacoop
http://pub51.ezboard.com/bonlineauctionsellerscooperative
*********************************************************
***PLEASE NOTE: Many long links we post in TAGnotes must be
copy/pasted into your browsers URL/Address box in pieces, with no
extra spaces, to get them to work due to HTML limitations****
*********************************************************
If you would like an Auction House or Service Provider added to
this list, please email us at ta-@theauctionguild.com
Have any information for us? email us at tag@theauctionguild.com
TAG Subscribers have often contributed to information reported on in
TAGnotes. Visit their auctions.
TAGassist Contributors
-
http://user.auctions.yahoo.com/user/bllamb
http://www.valeriet.com
***********************************************************
THE AUCTION GUILD
and eTRADERS GUILD
www.auctionguild.com
Not just a venue
877-SAFETAG
READ TAGnotes
Have the most current information at your fingertips through
our almost daily email synopsis of announcements and changes from
the Online Auction Industry. Subscribe today at-
http://www.auctionguild.com
or email us - tag@theauctionguild.com
***********************************************************
All trademarks and brands are the property of their respective owners
Copyright 1999 - 2001 The Auction Guild Inc All rights reserved
