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TAGnotes Tue 9 Jan 2001 Vol 3 Number 5 Issue 266

The Auction Guild Notes for Tue 9 Jan 2001
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ebaY has been sending emails to their customers informing them
that ebaY has reset their preferences to receive ebaY SPAM.
In an Excite news article today ebaY spokesperson Kevin Pursglove
said, "the problem occurred with six million users who registered
between April and November of last year." Users who registered
during those months had some options set to 'OFF' so they would
not receive SPAM emails and offers, so ebaY reset them to 'ON',
and then informed SOME users that the changes had been made.
Unfortunately, investigation by TAG has shown that the settings
on accounts were changed, even though the accounts were registered
in 1999 and before. TAG highly recommends that ALL registrants
check your Opt Out settings no matter when you registered, as the
likelihood is that they HAVE been changed.
For the news article on this issue go to

For a more comprehensive look and editorial on this subject
see the TAG website - ebaY Opts Us In for SPAM

If you have received SPAM as a result of this action by ebaY, have
had your options changed without your consent and/or notification
We recommend you file an official complaint.
To file a complaint with BBBonline go to
To file a complaint with TRUSTe go to

Beware of the Billpoint Logo as it is showing up in auctions, even
when the seller did NOT opt for Billpoint. When you review your
auction Billpoint shows up as NO, but when the listing goes
through the logo is on the auction. You will need to manually
check your auctions for the logo, and revise the auction in order
to remove it. ebaY has been alerted to this problem.

4.9 Mil auctions listed inflated by a percentage of double category
listings http://www.ebaY.com/
* * * * *
Yahoo listings fees go into effect on 10 Jan. Sellers may use
Featured Auctions Credits to pay their listing fees. The default
sort is now back to ending time, and there is a non-paying bidder
policy in place so sellers can get refunds for the listing fees on
auctions that did not complete.

TAG has had an email in to customer support for several days
trying to get clarification on merchant auction listings when a
seller pays for a Yahoo Store, so far without any result. We will
continue to pursue the information.

If you want to contact Yahoo about the fees or any other issue,
you can try - Timothy Koogle, Chairman and CEO Yahoo! Inc.
3420 Central Expressway, Santa Clara, CA 95051
408.731.3300 voice, 408.731.3301 fax
Or send e-mail to

PayDirect Contact info
8AM-6PM PT 7 days a week 408-731-3335
3400 Central Expressway, Santa Clara, CA 95051

Yahoo site map.
Current Auctions 2.83 mil extrapolated formula total
3 Jan count approx 2.16 mil by
* * * * *
* * * * *
WebShip Inc This site provides shipping for those items you can't
ship through normal channels. WebShip will allow you to opt for
packing, pickup, transportation, delivery and unpacking at the
item's destination, or almost any combination of services you need.
You can get instant quotes on the site.
* * * * *
OAUA has released their report on Online Auction Management
tools - http://www.auctionusers.org/eval/wbams.shtml
In TAG's opinion, this is a really excellent report, well written,
informative and very interesting! This is well worth a read, and
of great value if you are considering auction management options.

Upcoming live chats -
Thur 11 Jan, 21:00 ET Chat with OAUA President Jen Hassler,
There are also several informal chat sessions, in open topic format
Trivia Night on Mon 15 Jan, at 22:00 ET with TrivMaster, Steve
Thur 25 Jan 21:00 ET Topic - Diversifying your sales - Where else
can you sell online?
If you would like an Auction House or Service Provider added to
this list, please email us at ta-@theauctionguild.com
Have any information for us? email us at tag@theauctionguild.com
TAG Subscribers have often contributed to information reported on in
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