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TAGnotes Wed 20 Dec 2000 Vol 2 Number 176 Issue 258
 

The Auction Guild Notes for Wed 20 Dec 2000
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SMOOTHSALE PRESENTS a special offer for TAGnotes
subscribers. Sign up as a SmoothSale Merchant and use this
special TAG link and receive a $10.00 bonus.
http://www.smoothsale.com/promotion.html?refer_id=148
For more details http://www.smoothsale.com/incentiveTerms.html
This offer is good now through 31 December.
Charter membership closes 31 December at 23:59 PT.
Lock in 1.5% commission rates.
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ebaY's free listing day caused a couple of crashes today. ebaY was
reported down by users at 13:34:36 PT and back up at 13:38:02 PT.
It went down again at 13:57:00 PT and at 14:21:18 PT ebaY posted
that the system was down as of 14:17 PT. They posted at 14:37:36 PT
that the system was back up as of 14:33 PT, but users reported it
down until 14:38:22 . There were a few intermittent aftershocks
during the next hour. Users reported that listing went down again at
21:05:33 PT and back up at approx 21:22.

TAG strongly recommends that anyone who feels their auctions were
negatively impacted by any of these problems apply for credit.
Request listing, special feature and Final Value Fees. Go to
the form at
http://cgi3.ebay.com/aw-cgi/eBayISAPI.dll?
SendSupportEmailShow&subject=Credit%20--%20How%20can
%20I%20receive%20credit%20for%20insertion%20fees%3F%20
Send -
* The item number(s) of the ended auction(s)
* The specific fee(s) charged for them
* Your seller's email address or User ID
* The phrase, GIVE CREDIT in the Subject line
This can also be accessed from
http://pages.ebay.com/help/basics/select-support.html
TAG can't emphasize enough that sellers should not take NO for an
answer. If you get a refund denial, keep requesting and
re-requesting refunds until you get them. Some sellers are also
challenging ebaY charges to their credit card, based on services
not rendered. TAG recommends you use that as a last resort, if at all.
We have reports that ebaY is getting more and more recalcitrant
about refunds, BUT persistence has netted full refunds. In some
cases, ebaY will not even tell you they are issuing refunds, they
just show up in your account info accessible from My ebaY.

ebaY Picture Services now has a supersize feature that allows up to
six pictures over 440pixels w x 330 pixels h 6" X 4.5". The option
initially costs $1, but may change after the introductory trial period.
Select the supersize picture option from the Add Photos page
http://cgi5.ebay.com/aw-cgi/eBayISAPI.dll?ShowPhotoOption&item
=0&category=-1&page=99
TAG does not recommend ebaYs Pic Services due to the need to
download an ActiveX/Java file to your hard drive.

UPS shipping tools are now on the ebaY Shipping Overview
page. For more info on the UPS Service Center, go to
http://pages.ebay.com/services/buyandsell/shipping.html
This info is also available at http://www.ups.com or
http://www.ups.com/using/services/rave/rate.html

3.56 Mil auctions All auctions posted today on the free listing day
are probably not yet reflected in this total as title indexing is behind
by approx 2.5 hours and title/description search is approx 8 hours
behind. Considering ebaY allowed second category listing for
no charge, TAG estimates that upwards of 50% of items listed on 20
Dec will be double listed - further inflating the final figures.
listings. http://www.ebay.com/
* * * * *
Yahoo Auctions has been running up to 12 hours behind in sending
out end of auction notices for the last few days.

Yahoo has changed their bid increments to reflect the price range of the
item being auctioned. The chart with the new increments is at
http://help.yahoo.com/help/us/auct/abid/abid-05.html

Yahoo is also establishing limits for new users on the number of
highest bids they can have at one time. This limit does not apply
to bidders with a rating over 5 or to bidders who have verified
their physical address by means of PayDirect Address Verification.
For more info about bid limits go to
http://auctions.yahoo.com/phtml/auc/us/promo/bidlimits.html
For other announcements go to
http://auctions.yahoo.com/phtml/auc/us/promo/announcements.html

US only Pay Direct contest runs through 11 Feb 01.
https://paydirect.yahoo.com/sweepstakes/rules.html

Yahoo Pay Direct can be used anywhere on the net to send and
receive money in the US. It is currently free, but may charge fees
in the future. There are also plans to make it available
internationally.
PayDirect Contact info
paydirect-@yahoo.inc.com
8AM-6PM PT 7 days a week 408-731-3335
3400 Central Expressway, Santa Clara, CA 95051
Yahoo site map.
http://auctions.yahoo.com/phtml/auc/us/promo/sitemap.html
http://auctions.yahoo.com/
Current Auctions approx 2.73 Mil formula indexed count
* * * * *
Amazon is getting ready to open an online outlet store. They sent
out an email to select customers inviting them to preview the site.
To see the article on this story go to
http://news.cnet.com/news/0-1007-200-4226465.html

http://auctions.amazon.com
* * * * *
Go To Auctions/AuctionRover has added SmoothSale to their auction
management tools. Go to your marketplace account information
and add your SmoothSale info. You can now list and manage your
SmoothSale listings from Rover.
http://auctions.goto.com/am/smoothsale/welcome.asp
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If you would like an Auction House or Service Provider added to
this list, please email us at tag@theauctionguild.com
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and eTRADERS GUILD
www.auctionguild.com
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