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TAGnotes Thu 30 Nov 2000 Vol 2 Number 168 Issue 250

The Auction Guild Notes for Thu 30 Nov 2000
SMOOTHSALE PRESENTS a special offer for TAGnotes
subscribers. Sign up as a SmoothSale Merchant and use this
special TAG link and receive a $10.00 bonus.
For more details http://www.smoothsale.com/incentiveTerms.html
This offer is good now through 31 December.
Support TAGnotes - get two of your friends or associates to subscribe.
If you have any comments, questions, information, ideas or
suggestions please email us at tagn-@theauctionguild.com
ebaY took the site down for emergency maintenance on 28 Nov
from 01:00 PT to 02:00 PT. The site ran well for the balance of 28
Nov, and on 29 Nov, other that the reoccurring features that ebaY
has disabled or that remain broken and unfixed. On 30Nov ebaY
reported at 09:20:05 PT that description search ebaY Motors was
down. ebaY posted at 20:28:44 PT that search on ebaY Motors
was fixed as of 18:07 PT. At 20:46:00 PT ebaY announced that they
were taking account information on My ebaY down from 01:00 PT
to 05:00 PT on 1 Dec. Users will also be unable to update their
credit card information. At 23:03:38 PT view items went down
and continued down intermittently until 23:18:22. At 23:31:52
ebaY posted that completed items was down, and that View Item
for open items was unavailable from 23:00 PT to 23:09 PT.

TAG strongly recommends that anyone who feels their auctions were
negatively impacted by any of these problems apply for credit. Request
listing, special feature and Final Value Fees. Go to the form at
Send -
* The item number(s) of the ended auction(s)
* The specific fee(s) charged for them
* Your seller's email address or User ID
* The phrase, GIVE CREDIT in the Subject line
This can also be accessed from
TAG can't emphasize enough that sellers should not take NO for an
answer. If you get a refund denial, keep requesting and
re-requesting refunds until you get them. Some sellers are also
challenging ebaY charges to their credit card, based on services
not rendered. TAG recommends you use that as a last resort, if at all.
We have reports that ebaY is getting more and more recalcitrant
about refunds, BUT persistence has netted full refunds. In some
cases, ebaY will not even tell you they are issuing refunds, they
just show up in your account info accessible from My ebaY.

ebaY is only making user emails visible to individuals directly
involved in a transaction. Users can find individual email addys
by clicking on the user ID and providing log in info. To view
email addresses in lists. On private auctions, sellers can only access
the winning bidders email address, so if that person backs out the item
can no longer be offered to the back up bidder. It appears
that this will soon be true on ALL auctions according to what
Katy@ebaY posted today on the ebaY DNF board. When an auction ends, the
only user ID a seller will have is the winning bidder so no contact with
the back up bidder in case of a deadbeat, will be possible. Since user
Ids will be available during the auction,
it might be worthwhile for sellers to regularly save their bidder
user ID lists during the auction.

Regularly scheduled maintenance is on Fri morning, 1 Dec from
01:00 PT to 03:00 PT.

ebaY Workshop links can be found at -

ebaY is reviewing the Feedback Forum with an eye to changing it.
There is a threaded discussion open until 4 Dec at

Approx 5.7 mil Auctions
This number is now inflated to an unknown degree by double category
listing. http://www.ebay.com/
* * * * *
Yahoo is starting a research project that will track volunteers usage
of the net. They are calling this the Yahoo Panel and will send a
designated primary household member (one per household) a $50
US Saving bond in consideration of the first six months of participation
in the Panel as an active participant. At the end of the first six
months, and every six months thereafter whilst an active participant in
the Yahoo Panel, Yahoo will send another $50 U.S. Savings Bond. This is
only open to U.S. residents who install the software on a home PC used
solely for personal reasons.

Yahoo Auctions is running a contest for the US only whereby each
time you use PayDirect between 6 Nov 00 and 11 Feb 01, You get
a chance to win a cash prize. There are 20 $100 winners daily,
1 weekly $1,000, 1 monthly $10,000 and 1grand prize $30,000

Yahoo Pay Direct can be used anywhere on the net to send and
receive money in the US. It is currently free, but may charge fees
in the future. There are also plans to make it available
PayDirect Contact info
8AM-6PM PT 7 days a week 408-731-3335
3400 Central Expressway, Santa Clara, CA 95051
Yahoo site map.
* * * * *
Amazon Amazon Auction Basic site information
Go to OAI Site Basic Details from left side toolbar.
* * * * *
SmoothSale is paying sellers to add the SmoothSale button to their
auctions from now to 4 Dec. Sign up as a SmoothSale Merchant,
use our special offer link and get $10.00, then sign up for the
button placement offer and SmoothSale will pay you $1 per auction
(up to $100 total) when you place the SmoothSale button on your
ebaY auctions. This offer is good through 4 Dec. If you need
HELP adding the SmoothSale button to your auctions go to
http://www.auctionguild.com and click on SmoothSale button
on ebaY on left hand tool bar. SmoothSale is free through
January 2001. SmoothSale also has a referral program. For every
SS seller who uses you as a referral SS will pay you $10.
To sign up for SmoothSale
To sign up for SmoothSale ebaY listing reimbursement offer
* * * * *
Auction Watch(AW) and Exchange Path (EP) are running an auction
reimbursement special through 7 Dec. All auction must be launched
on 7 Dec but can be posted to AW from 27 Nov through 7 Dec.
You can get up to $50 for eBay and Amazon fees. They will reimburse
listing fees (including Dutch auctions) up to $2 for each listing on
ebaY and Amazon auctions scheduled to post on 7 Dec.
Auction Manager Pro
Promotion Detail
Auction Watch http://www.auctionwatch.com
* * * * *
* * * * *
PayPal contact numbers 877- 672-9725 888-221-1161
Number of items with PP on ebaY 2544514
* * * * *
Here is a list on analog fleamarkets across the USA
* * * * *
TAG has received several requests from subscribers as to where to go
to file complaints about ebaY and other online companies. Here are a
couple of links -
Complaint filing - Better Business Bureau

FTC https://www.ftc.gov/ftc/complaint.htm

We also recommend contacting your State Attorney General and
State Consumer Protection Board. The Dept of Justice also frequently
investigates companies for various violations -
*******VOTE******* VOTE******* VOTE********
The Million Auction March wants to move you to VOTE.
List your items on V enues O ther T han E bay
For more information go to http://www.millionauctionmarch.com
New Auction Houses, Sales Venues and Service Providers are
joining daily. All are offering incentives and specials to the OAI.
If you would like an Auction House or Service Provider added to
this list, please email us at tag@theauctionguild.com
Not just a venue
Have the most current information at your fingertips through
our daily email synopsis of announcements and changes from
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