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TAGnotes Mon 27 Nov 2000 Vol 2 Number 167 Issue 249

The Auction Guild Notes for Mon 27 Nov 2000
SMOOTHSALE PRESENTS a special offer for TAGnotes
subscribers. Sign up as a SmoothSale Merchant and use this
special TAG link and receive a $10.00 bonus.
For more details http://www.smoothsale.com/incentiveTerms.html
This offer is good now through 31 December.
Support TAGnotes - get two of your friends or associates to
subscribe. If you have any comments, questions, information,
ideas or suggestions please email tagn-@theauctionguild.com
ebaY reported on 27 Nov 20:01:08 PT that items listed on 21 Nov
between 15:08 PT and 23:45 PT did not index properly when
Description Search ran. ebaY is attempting to re-index those items.
The items are available via Title Search. ebaY posted at 09:51:19 PT
that the site was down. At 10:07:43 PT they posted that the site was
unavailable between 09:46 PT and 10:00 PT. At 13:58:00 PT users
reported problems with viewing auctions and at 14:27:50 PT the
Sports category went down, showing up in Seller lists as ended
auctions. At 19:07:58 PT cgi error messages presaged a crash that
started at 19:16:42 PT. ebaY posted at 19:29:32 PT that the site
was unavailable. At 19:48:21 PT ebaY reported that the site was
down from 19:17 PT to 19:40 PT. Users on the OAI/OTI boards
reported the site down until 19:48:34PT.

TAG strongly recommends that anyone who feels their auctions were
negatively impacted by any of these problems apply for credit.
Request listing, special feature and Final Value Fees. Go to
the form at
Send -
* The item number(s) of the ended auction(s)
* The specific fee(s) charged for them
* Your seller's email address or User ID
* The phrase, GIVE CREDIT in the Subject line
This can also be accessed from
TAG can't emphasize enough that sellers should not take NO for an
answer. If you get a refund denial, keep requesting and
re-requesting refunds until you get them. Some sellers are also
challenging ebaY charges to their credit card, based on services
not rendered. TAG recommends you use that as a last resort, if at all.
We have reports that ebaY is getting more and more recalcitrant
about refunds, BUT persistence has netted full refunds. In some
cases, ebaY will not even tell you they are issuing refunds, they
just show up in your account info accessible from My ebaY.

ebaY is only making user emails visible to individuals directly
involved in a transaction. Users can find individual email addys
by clicking on the user ID and providing log in info.

ebaY Workshop links can be found at -

Approx 5.48 mil Auctions
This number is now inflated to an unknown degree by double category
listing. http://www.ebay.com/
* * * * *
Yahoo Auctions is running a contest for the US only whereby each
time you use PayDirect between 6 Nov 00 and 11 Feb 01, You get
a chance to win a cash prize. There are 20 $100 winners daily,
1 weekly $1,000, 1 monthly $10,000 and 1grand prize $30,000

Yahoo Pay Direct can be used anywhere on the net to send and
receive money in the US. It is currently free, but may charge fees
in the future. There are also plans to make it available
Yahoo site map. PayDirect Contact info
8AM-6PM PT 7 days a week 408-731-3335
3400 Central Expressway, Santa Clara, CA 95051
Yahoo site map.
* * * * *
Amazon Amazon Auction Basic site information
Go to OAI Site Basic Details from left side toolbar.
* * * * *
SmoothSale is paying sellers to add the SmoothSale button to their
auctions from now to 4 Dec. Sign up as a SmoothSale Merchant,
use our special offer link and get $10.00, then sign up for the
button placement offer and SmoothSale will pay you $1 per auction
(up to $100 total) when you place the SmoothSale button on your
ebaY auctions. This offer is good from 27 Nov through 4 Dec.
SmoothSale is free through January 2001. The SmoothSale
button allows you to communicate in real time with customers,
sell related items at the close of the sale, sell to all bidders not
just the auction winner, work out all the details of your sale
including shipping and payment method. SmoothSale also has a
referral program. For every SS seller who uses you as a referral
SS will pay you $10.
To sign up for SmoothSale
To sign up for SmoothSale ebaY listing reimbursement offer
* * * * *
Auction Watch(AW) and Exchange Path (EP) are running an auction
reimbursement special. To qualify you need to be registered with both
EP and AW, launch your auctions using the AW's Auction Manager
Pro (no other tool offered by AW qualifies) and offer EP as a payment
option. All auction must be launched on 7 Dec but can be posted to
AW from 27 Nov through 7 Dec. You can get up to $50 for eBay and
Amazon fees. They will reimburse listing fees (including Dutch
up to $2 for each listing on eBay and Amazon auctions scheduled to post
on 7 Dec.
Auction Manager Pro
Promotion Detail
Auction Watch http://www.auctionwatch.com
* * * * *
* * * * *
Exchange Path (a CMGI company) is one of the newer third party
payment systems. This service is currently free for sellers and buyers,
but EP reserves the right to impose fees in the future. EP pays $5. for
every referral that signs up for their service.
* * * * *
PayPal starting late on 26 Nov and continuing all day on 27 Nov had
unannounced outages, for the purpose of making changes to the
site. Users were not able to get into the site as of this writing.
TAG called PayPal late on 37 Nov and was told the account reps
had just gotten access to the PayPal accounts, so customers should
have access within a couple of hours.
PayPal contact numbers 877- 672-9725 888-221-1161
* * * * *
PayPlace is closing 1 Dec 00. http://www.payplace.com
X.Com is closing 1 Dec 00 https://secure.finance.x.com
*******VOTE******* VOTE******* VOTE********
The Million Auction March wants to move you to VOTE.
List your items on V enues O ther T han E bay
For more information go to http://www.millionauctionmarch.com
New Auction Houses, Sales Venues and Service Providers are
joining daily. All are offering incentives and specials to the OAI.
If you would like an Auction House or Service Provider added to
this list, please email us at tag@theauctionguild.com
Not just a venue
Have the most current information at your fingertips through
our daily email synopsis of announcements and changes from
the Online Auction Industry. Subscribe today at-
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