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TAGnotes Tue 8 Aug 2000 Vol 2 Number 116 Issue 198

From: The Auction Guild <tagn-@theauctionguild.com>
Date: Wed Aug 9, 2000 2:45am
Subject: TAGnotes Tue 8 Aug 2000 Vol 2 Number 116 Issue 198

The Auction Guild Notes for Tuesday 8 Aug 2000
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OAI Sellers AND Buyers - Add diversity to the Online Auction
Industry - VOTE. For more information go to
http://www.millionauctionmarch.com
If you have any information, ideas or suggestions please
email us at tagn-@t...
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eBay's AOL users had trouble accessing the site on 7 Aug, which
ebay claims was due to a problem with an internet service provider
independent of both AOL and eBay. eBay reported at 11:31:31PT
that these problems lasted from 01:01:37 to 07:00PT.
At 18:33:07PT on 7 Aug, My eBay went down again. eBay reported at
21:15:43PT that My eBay was available again as of about 20:30 PT.

On 8 Aug at 12:15 PT ebay went down. This was not reported by
eBay, but was reported on the OAI boards. At 13:39, some parts
of the site were functioning intermittently, but My ebay was down.
These intermittent total outages and site slowness continued to be
reported on the OAI boards as late as 22:35 PT. It was often
impossible to list, bid and was always impossible to access My eBay.
Contrast these user reports by what eBay reported on the boards for
the same time frame.

At 16:38:32PT on 8 Aug, eBay reported that they were working on
My eBay. They isolated the functions within My eBay to prevent total
unavailability, so that there was some access to My eBay but not all
of it. If a function was unavailable, eBay said they would provide a
link to another part of the site that provides that function. At
18:36 My eBay went down again completely, and at 18:47 eBay reported
problems with Seller Search and View Bid History from the individual
Item pages. eBay reported at 20:41PT that My eBay, Seller Search and
View Bid History were available as of 19:10PT. However, there
was a recurrence of the intermittent unavailability of Seller Search
and View Bid History between approx 20:15 PT to 20:25 PT.

If you feel any of these outages negatively impacted your auctions,
TAG recommends you use the form on this page to request your
refund for ALL fees. Subject Billing
http://cgi3.ebay.com/aw-cgi/eBayISAPI.dll?MfcISAPICommand
=SendQueryEmailShow

TAG feels that eBay has now made My eBay a major part of the site
for buyers, because it is the only way buyers can access their
WATCH list. Without access to the WATCH list, buyers are unable
to bid, so My eBay being down now equates to an inability to bid,
which justifies a refund of all eBay's fees for negatively impacted
auctions.

My eBay workarounds that eBay came up with for when My eBay
crashes again -
SELLER LIST/BIDDER LIST
To access your Seller or Bidder lists, click on SEARCH in the
navigation bar at the top of any eBay page. Enter your User ID or
email address in the Bidder Search or Seller Search box. Click on
the options for sorting your list, and press the Search button.
Bookmark the page.
ACCOUNT STATUS
To access your Account Status, click on SELLERS in the navigation
bar at the top of the page, and scroll down to the Check My Seller
Account Status link. Enter your User ID or email address and
password, and select the correct time frame you wish to display,
then click the View Account button at the bottom.
FEEDBACK
To access the Feedback Forum, click on SITE MAP in the
navigation bar at the top of the page, then scroll down to the
Feedback section listed under Services. From the Feedback
Forum link, you can check the feedback you've left or the feedback
that has been left for you. You can also view the feedback of other
users or leave feedback from the links on that page.

On 8 Aug eBay announced an agreement with TradeOut, a marketplace
for surplus business assets. Under the agreement, eBay will
establish direct links to TradeOut from the eBay Business Exchange
area and TradeOut will prominently display eBay on its home page and
provide links to the eBay Business Exchange.

To use the automated canned answer roundabout go to
http://pages.ebay.com/help/basics/select-support.html

Approx 4.53 million current listing
http://www2.ebay.com/aw/announce.shtml
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Yahoo Auctions Basic site information http://www.auctionguild.com
Go to OAI Site Basic Details from left side toolbar.
Current extrapolated listing count 2.04 mil
http://auctions.yahoo.com/
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Amazon Auctions Basic site information
http://www.auctionguild.com
Go to OAI Site Basic Details from left side toolbar.

Listings total 850254 (probably inflated by approx 2% due to listings
appearing in multiple category totals) 6 categories Extrapolated,
13 Actual, 11972 with bids    http://www.amazon.com
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AuctionAnything is an interesting site that provides a network of
niche auction sites. Primarily aimed at the B to P and B to B
markets, there is also room for P to P sites. Prices for a turnkey
auction site start at $1,000.
http://www.auctionanything.com
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OAUA Keep current on issues important to OAI users. Be part
of setting the industry standard for excellence.
JOIN the OAUA today. http://www.oaua.com
* * * * *
If you would like an Auction House or Service Provider added to
this list, please email us at tagn-@t...
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